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Main pageConditions of Use

Conditions of Use

Conditions of Use

(Terms of sale for individuals who are not individual entrepreneurs)

Definitions

1. Seller - Limited Liability Company Technodor, registered as a legal entity under the laws of the Russian Federation, registered office: 109544, Moscow, ul. Rogozhsky Val, d.1 / 2, building 1, room number 7, room 11, INN 7709860810/770901001, OGRN 1107746718463.

2. The site - smartandsolid.com, belongs to the Seller and is administered by the Seller.

3. The client is an able-bodied natural person who is a consumer in accordance with the Law of the Russian Federation No. 2300-1 of 07.02.1992. "On Protection of Consumer Rights" (hereinafter - the Law on Consumer Rights Protection), which has accepted the terms of this Agreement and carries out the order and purchase of the Goods through the Site.

4. Order - an appropriately executed application for the purchase of the Goods, executed electronically on the Site (or executed with the help of the Seller's specialists, by phone, or by e-mail or at the Seller's office), in which the set of Goods purchased by the Customer is determined .

5. Acceptance - Acceptance by the Customer of the terms of this Agreement through the implementation of an action for the registration of an order or registration on the Site.

6. Questionnaire (personal data) of the Customer - personal data of the Customer, specified by him when forming an order or registration on the Site.

7. Methods of payment - payment of Goods in cash either in cash or by cashless way, as well as using electronic means of payment.

8. Payment date - depending on the method of payment, this is the date of payment in cash upon receipt of the Goods or the date of receipt of funds to the Seller's settlement account, in the event of payment by the Customer of the Goods in non-cash order or by electronic means of payment.

9. Goods - commodity-material means sold by the Seller, the list of which is indicated on the Site.

10. Recipient - the person indicated by the Client when completing the Order, as having the right to accept the Goods addressed to the Customer, as well as for signing of the shipping documents on behalf of the Customer.

11. Services - delivery services and other similar services provided by the Seller, the types and value of which are communicated to the Customer on the Site.

General Provisions

1. This Agreement is a public offer and an agreement of accession in accordance with Art. 426, 428, 435, 437 of the Civil Code of the Russian Federation.

2. The Seller reserves the right to change this Agreement at any time without notice to the Client. In the relations between the Seller and the Client, the provisions of the Agreement in force at the time of Acceptance apply.

3. This Agreement shall enter into force from the moment of its publication on the Website and shall remain in effect until its withdrawal or amendment by the Company.

4. All textual information, graphics and software used on the Site, including the style of design, are the property of the Seller and can not be used by anyone without obtaining the written consent of the Seller.

5. Relations between the Client and the Seller from the moment of acceptance of this agreement by the Client are regulated by:

  • this Agreement;
  • Civil Code of the Russian Federation;
  • The Law of the Russian Federation "On Protection of Consumer Rights" of February 7, 1992 No. 2300-1;
  • Resolution of the Government of the Russian Federation of September 27, 2007. No. 612 "On approval of rules for the sale of goods by remote means";
  • Federal Law of the Russian Federation of July 27, 2006 No. 152-FZ "On Personal Data".

Subject of the contract

1. The subject of this Agreement is the terms and procedure for the sale by the Seller of the Goods to the Customer, as well as the provision of additional services to the Customers.

2. The list of offered by the Seller for the purchase of Goods, as well as the services provided to them, is indicated on the Site. The Seller reserves the right, under an agreement with the Customers, to provide additional paid services not listed in the list.

3. The prices of the Seller's (services) are indicated on the Site and may be changed by the Seller. Goods and services are subject to payment at the prices indicated by the Seller on the Site at the time of the Customer's order.

4. The seller has the right to refuse to fulfill obligations under the contract and cancel the order if within 3 working days from the date of order formation:

  • the Client did not receive payment within the established period, in case of choosing a non-cash payment method;
  • the ordered Goods can not be delivered / delivered to the Client through his fault, incl. If the Client was absent from the time and place for delivery specified in the order;
  • the client refused to accept the goods.

Order of the order and payment of the Goods

1. The order of the Goods is carried out on the Site by filling in a special form, with or without registration, or by phone, subject to acceptance of this Agreement.

2. The Customer has the right to purchase the Goods, if any, directly to the Seller's office (smartandsolid.com online store) at the address: Moscow, Kievskoe shosse, p.2, Building B (territory of the Rumyantsevo business park), Entrance No. 15, Office 401B.

3. Goods are to be paid in cash for cash or by bank transfer in the following ways:

  • payment by the payment card at the time of placing the Order on the Site;
  • transfer of non-cash funds to the Seller's settlement accounts;
  • use of electronic means of payment;
  • the implementation of a postal transfer in respect of the Seller's details indicated on the Site;
  • payment in cash at the Seller's office.

4. If you pay by bank transfer, the Client must indicate the order number in the payment order.

More detailed information on the rules and methods of payment can be found in the appropriate section on the Site.

5. Payment for the Goods for cash is effected at the time of receipt of the Goods upon delivery or self-delivery.

6. Payment of the Goods by a non-cash way must be made within 3 working days from the date of order execution. In case of failure to pay for the order within the specified time, the Seller has the right to cancel the order in accordance with paragraph 3.3 of this Agreement.

7. In case of partial payment of the Goods, it shall be considered paid from the date of making the full amount of money (100% of the Goods cost) in payment for the entire purchased Goods.

8. Delivery of the Goods ordered by the Customer, if the Customer chooses the non-cash payment method, is carried out by the Seller only after receiving 100% advance payment for the order.

9. The client bears full responsibility for the provision of incorrect information, which resulted in the impossibility of the Seller's proper performance of his obligations to the Client.

Delivery of goods

1. The methods, as well as the approximate delivery time of the Goods sold by the Seller, are indicated on the Site in the corresponding section.

2. Delivery of the Goods shall be carried out at the address and in the manner indicated by the Customer when completing the Order or additionally after its execution.

3. The cost of services for the delivery of the Goods shall be determined in accordance with the tariffs and rules placed on the Seller's Website and indicated on the websites of the transport companies-partners indicated on the Seller's Website.

The cost of delivery of each Order is calculated individually, based on information about the location of the Customer, the weight of the Goods, region and method of delivery.

4. The Customer understands and agrees that the delivery of the Goods is a separate service that is not an integral part of the Goods purchased by the Customer, the completion of which ends when the Customer receives the Goods and makes payment for it.

5. At the time of receipt of the Goods (at the Seller's office in case of self-delivery, at the Seller's warehouse during the delivery, by courier, at delivery through the postal delivery service, upon delivery by courier service or at delivery by the transport company-partner) undertakes to check the equipment and appearance of the Goods , Make sure that the Goods comply with the Client's requirements, both in terms of consumer properties (color, model, dimensions), and in appearance and configuration, make sure the availability of shipping documents / cash receipt / t An invoiced waybill, to study the conditions for the return and exchange of the Goods, as well as the contents of the shipping documents / cash receipt / commodity waybill. The customer signing the shipping documents confirms that the goods have been inspected by him, there are no remarks to the appearance and completeness of the Goods by the Client.

If the Customer signs the shipping documents / consignment note without any remarks, the Seller does not return and exchange the Goods due to the presence of external damage or incomplete Goods, as well as in the absence of the Goods in packing, mechanical damages or incomplete, if the Customer declined or Did not want to inspect the product, did not open the packaging with the Goods.

6. In the event the delivery of the Goods is made within the deadline set by the contract, but the Goods have not been received by the Customer through his fault, the subsequent delivery is made in a new time agreed by the Client and the Seller, after the Customer re-charges the cost of the Goods delivery services.

7. Upon delivery, the Goods shall be delivered to the Customer or to a third party indicated in the Order as the recipient. Upon receipt of the Goods by a third party indicated in the Order as a recipient, the Goods may be served if the person can provide information about the Order (number and name of the Customer) and pay the full price of the Order to the person delivering the Goods at the time of receipt of the Goods .

8. In order to prevent fraud, when delivering a prepaid Order, the person delivering the Goods has the right to request a document certifying the identity of the Recipient, as well as indicate the type and number of the document provided by the Recipient on receipt to the Order. The Seller guarantees the confidentiality and protection of personal data specified by the Recipient.

9. The seller is considered to have performed his duty under the purchase and sale agreement, and the Client acquires the ownership of the Goods from the moment of actual delivery of the Goods to the Customer or to a third party (the Goods Receiver) specified by the Customer that is certified by shipping documents / merchandise issued by the Seller or shipping documents / Commodity waybill / certificates / other documents issued by the transport company / postal service / courier service.

10. The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment of transfer of the Goods in accordance with clause 5.9 of this Agreement.

Purchase returns

1. The Customer has the right to refuse the Goods at any time before receiving it, and after receiving the Goods - within seven days. The costs associated with the exchange (return) of the Goods in accordance with this paragraph shall be borne by the Customer.

2. Return of the Goods of proper quality, in accordance with clause 6.1. Of this Agreement is possible if its presentation, consumer properties are preserved, the Goods were not in use, and there is also a document confirming the fact and conditions for the purchase of the specified Goods from the Seller.

3. With respect to a technically complex product, the Client, in the event of discovering defects in it, has the right to refuse to execute the contract of sale and demand the return of the amount paid for such Goods or to demand a replacement for the goods of the same brand (model, article) or The same goods of another brand (model, article) with the corresponding recalculation of the purchase price within fifteen days from the date of the transfer of such goods to the Client.

At the end of this period, these requirements are subject to satisfaction in one of the following cases:

  • detection of a substantial defect in the Goods;
  • violation of the deadlines set by the Consumer Protection Law for the elimination of defects in the Goods;
  • the impossibility of using the Product during each year of the warranty period in aggregate more than thirty days due to the repeated elimination of its various shortcomings.

4. With respect to other Goods that are not technically complex, in the event that Goods are found to be deficient in the Goods, the Customer, during the warranty period, at his option, shall have the right:

  • require a replacement for the product of the same brand (the same model and (or) article);
  • require replacement for the same product of another brand (model, article) with the corresponding recalculation of the purchase price;
  • demand a commensurate reduction in the purchase price;
  • demand immediate and free of charge elimination of the defects of the Goods or reimbursement of expenses for their correction by the Client or a third party authorized by him;
  • refuse to execute the contract of sale and demand the return of the amount paid for the Goods.

5. For the return or exchange of the Goods, the Customer has the right to issue an application for the Seller's Website, on the website indicated by the Seller, via the Customer's Customer Support Service at +7 (499) 110-88-95 or at the Seller's office at the address indicated on the Site.

6. In case of detection of defects in the Goods, the Client shall return the Goods at the Seller's request and at his expense. The costs of the return of the Goods shall be borne by the Seller.

7. Return of the Goods from regions where there is no representation of the Seller is carried out in accordance with the following rules:

  • for the return of the Goods to the Client, it is necessary to file a claim on the website indicated by the Seller, or to submit a claim to the Customer's Customer Support Service by calling +7 (499) 110-88-95;
  • fill out an application for a refund, scan a copy of the application signed with the Customer's signature to: info@smartandsolid.com;
  • provide the Seller with copies of documents (cash receipt / commodity waybill) for which the Goods were purchased to determine the date of purchase of the Goods;
  • put the original application into the packaging with the Goods, which is returned to the Seller;
  • return the Goods to the terminal of the transport company (from the list of transport companies posted on the Seller's Website) for delivery to the Seller (to the terminal of the transport company in Moscow), within 3 working days after the claim is filed;
  • the returned Goods must be packed in such a way as to exclude the possibility of unloading during its transportation to the office / warehouse / service center of the Seller.

8. In order to eliminate deficiencies in the Goods requiring the Seller to order additional parts and / or production of the necessary parts, the Seller has the right to demand from the Client, for the purpose of proving the defect / marriage / incomplete Goods, providing by e-mail the photo of the Goods themselves, photo Packaging, photo labels and photos confirming the defect / incomplete Goods.

9. In case of return of the Goods to the Seller, the money paid for this Goods shall be returned to the Client at the Customer's request, after checking the quality of the Goods by the Seller's Service Center. In the event that the Goods are damaged due to the Customer's fault or the Goods are not the Goods purchased from the Seller (in the online store smartandsolid.com), the Customer does not return the money for this Goods by the Seller, and the Client has the right to take this Goods from the Seller on its own And reimburse the Seller for the return of this Goods.

10. The refund of money for the Goods of improper quality shall be made within the period established by the Consumer Rights Protection Law provided that the Goods are returned to the Seller and the quality of the Goods is checked in accordance with clause 6.8, clause 6.9 of this Agreement.

11. In the event that the Goods have been paid in cash, the Client, upon the return of the Goods, has the right to demand from the Seller:

  • return cash to the Customer;
  • transfer of funds to the Customer's payment card;
  • transfer of funds to the Customer's bank account.

12. In the event that the Goods are fully or partially paid for by non-cash funds, the Customer has the right to demand from the Seller:

  • transfer of funds to the Customer's payment card;
  • transfer of funds to the Customer's bank account.

13. The client is responsible for the accuracy of the details specified by him for the return of funds.

Guarantees of the quality of the Goods and Services. Customer's requirements related to deficiencies in the goods and services

1. The seller is responsible for the defects discovered in the Goods during the established warranty periods.

2. Warranty periods for Goods are established by the Seller or manufacturers (manufacturers) of the Goods and are calculated from the moment of transfer of the Goods to the Client (in accordance with clause 5.9, clause 5.10 of this Agreement), unless another procedure for calculating warranty periods is established by the Seller or the manufacturer (manufacturer) .

3. The Seller establishes a warranty period of 14 calendar days from the date of sale of the Goods (not including the date of sale) for the Goods for which the manufacturers (manufacturers) do not have warranty periods.

4. The seller has the right to establish other (longer) warranty periods for certain types of Goods.

5. The requirements declared by the Clients after the expiration of the warranty periods are considered by the Seller in the manner established by the legislation.

Confidentiality and protection of personal information

1. In accordance with Federal Law No. 152-FZ "On Personal Data", the Customer, when making an order or registering on the Site, confirms his consent to the processing by the Seller of personal data, in accordance with this Agreement.

Personal data processing is understood as any action (operation) or a set of actions (operations) performed using automation tools or without using such means with personal data, including collection, recording, systematization, accumulation, storage, updating (updating, modification) extraction, Use, transfer (including transfer to third parties, without excluding transboundary transfer, if the need arose in the course of performance of obligations), depersonalization, blocking, removal, destroyed ie personal data.?

2. The seller guarantees the confidentiality of the received information about the personal data of the Clients. The Seller stores personal data in accordance with the requirements of the Federal Law of the Russian Federation of July 27, 2006 No. 152-FZ "On Personal Data" in order to improve the quality of customer service.

3. By agreeing to the terms of this Agreement, the Client automatically gives his consent to receive e-mail and mobile messages containing information related to the orders, schedules of the Seller's work, the Seller's working conditions, promotions and other advertising and information messages.

If the Client does not wish to receive mailings from the Seller, he must inform the Seller about this. The Client has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing the Seller of his refusal by phone +7 (499) 110-88-95, or by sending the relevant application to the e-mail address of the Seller: info@smartandsolid.com. Service messages informing the Customer about the order and the stages of its processing are sent automatically and can not be rejected by the Client.

4. Personal and contact details are provided by the Client when placing an order or registering. This Consent applies to the following personal data of the Client: surname, first name and patronymic, e-mail address, contact phone number, location, payment details, and any other information specified in the Order.

5. The term of the consent is unlimited, however, the Client has the right to withdraw this consent at any time by sending a notice to the e-mail address of the Seller with the mark "withdrawal of consent to the processing of personal data".

6. Disclosure of information in accordance with reasonable and applicable requirements of the law is not considered a violation of obligations.

7. The seller has the right to use the technology "cookies". "Cookies" do not contain confidential information. The client / visitor of the Site hereby agrees to the collection, analysis and use of cookies, including by third parties for the purpose of generating statistics and optimizing advertising messages.

8. The seller has the right to record telephone conversations with the Client, control the correspondence by e-mail (e-mail) of the Seller's employees with the Client. At the same time, the Seller undertakes: to prevent attempts to unauthorized access to information obtained during telephone conversations and / or transfer it to third parties not directly related to the execution of Orders, in accordance with cl. 16 of the Federal Law "On Information, Information Technologies and Information Protection".

Responsibility of the parties

1. For breach of the terms of this Agreement, the parties are liable in accordance with the legislation of the Russian Federation;

2. By agreeing to the terms of this Agreement, the Customer shall confirm its legal capacity and full legal capacity, as well as its legal right to enter into a contractual relationship with the Seller.

Other provisions

1. Any information specified by the Customer in the Order shall be deemed to be reliable and issued directly from the Client. The Customer bears all risks and damages associated with the placement of unreliable (incorrect) data in the formation of the Order and does not have the right to invoke their unreliability in the event of a dispute with the Seller.

2. All disputes and disagreements related to the execution of this contract shall be subject to review and resolution in the manner prescribed by law.

3. In case of questions and complaints from the Client, he should address the Seller by phone or other available means. All disputes will be resolved by the parties through negotiations, if the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.

4. The agreement does not apply to relations with the Client, if the latter is an individual entrepreneur or a legal entity.

5. The provisions of the Russian legislation shall apply to the relations between the Client and the Seller.

6. A court's recognition of the invalidity of any provision of this Agreement shall not entail the invalidity of the remaining provisions.

Requisites of the Seller

Limited liability company "Tekhnodor" (OOO Tehnodor)

Legal address: 109544, Moscow, ul. Rogozhsky Val, d. 1/2, building. 1, p. № 7, room. eleven

Actual address: 142784, Moscow, Moskovsky settlement, Rumyantsevo village, Business Park "Rumyantsevo", page 2, building. B, office 401B

Address for sending correspondence by mail: 142784, Moscow, Moskovsky settlement, Rumyantsevo village, cell 16

INN: 7709860810, check point: 770901001, OGRN: 1107746718463

Account number: 407 028 108 000 000 59 277, Bank: VTB 24 (PAO), Moscow

Account number: 301 018 101 000 000 00 716, BIC: 044 525 716

Contract-offer

For legal entities and individual entrepreneurs

The Limited Liability Company Tekhnodor, hereinafter referred to as the "Supplier", represented by the Director General Sergey Anatolievich Ryadninsky acting on the basis of the Charter, invites any legal entity, individual entrepreneur, hereinafter referred to as the "Client", to conclude this Contract for the supply of goods Hereinafter referred to as the "Contract"), which is a public offer in accordance with Article 435 of the Civil Code of the Russian Federation.

Definitions

1. Supplier - Limited liability company "Technodor", registered as a legal entity under the laws of the Russian Federation, registered office: 109544, Moscow, ul. Rogozhsky Val, d.1 / 2, building 1, room number 7, room 11, INN 7709860810/770901001, OGRN 1107746718463.

2. The site is smartandsolid.com, owned and administered by the Supplier.

3. The client is a legal entity or an individual entrepreneur who placed the Order on the Site, or specified in the Order as the recipient of the Goods.

4. Order - an appropriately executed application for the purchase of the Goods, executed in electronic form on the Site (or executed with the help of the Supplier's specialists, by phone, or by e-mail or at the Supplier's office), in which the set of Goods purchased by the Client is determined .

5. Acceptance - Acceptance by the Customer of the terms of this Agreement through the implementation of an action for the registration of an order or registration on the Site.

6. Methods of payment - payment of Goods in cash either in cash or by cashless way, as well as using electronic means of payment.

7. Payment date - depending on the method of payment, is the date of payment in cash upon receipt of the Goods or the date of receipt of funds to the settlement account of the Supplier, in the event of payment by the Customer of the Goods in non-cash order or by electronic means of payment.

8. Goods - commodity-material means sold by the Supplier, the list of which is indicated on the Site.

9. Services - delivery services and other similar services provided by the Supplier, the types and value of which are communicated to the Customer on the Site.

10. The parties - the Supplier and the Client, together.

General Provisions

1. This Treaty is a public offer and an agreement of accession in accordance with Art. 428, 435, 437 of the Civil Code of the Russian Federation.

2. The supplier reserves the right to change this Agreement at any time without notifying the Client. In the relations between the Supplier and the Client, the provisions of the Agreement in force at the time of Acceptance apply.

3. This Agreement shall enter into force from the moment of its publication on the Website and shall remain in force until its withdrawal or amendment by the Supplier.

4. This Agreement is deemed to be concluded between the Supplier and the Customer from the moment of execution by the Customer of the present public offer of the actions specified in the Agreement for the registration of the order.

5. All textual information, graphics and software used on the Site, including the style of design, are the property of the Supplier can not be used by anyone without obtaining the written consent of the Supplier.

6. Relations between the Customer and the Supplier from the moment of acceptance of this agreement by the Client are regulated by:

  • this Agreement;
  • Civil Code of the Russian Federation.

Subject of the contract

1. The subject of this Agreement is the terms and procedure for the sale by the Supplier of the Goods to the Customer, as well as the provision of additional services to the Customer.

2. The Supplier undertakes to deliver the Client, and the Customer undertakes to pay and accept the Goods on the terms and conditions established by this Agreement.

3. The list of offered by the Supplier for the purchase of Goods, as well as the services it provides, is indicated on the Site. The Supplier reserves the right, under an agreement with the Customers, to provide additional paid services not listed in the list.

4. The prices of the Goods (services) of the Supplier are indicated on the Site and may be changed by the Supplier.

Goods and services are subject to payment at the prices specified by the Supplier on the Site at the time of the Customer's order. The price includes VAT.

5. Use of the Site for viewing and selection of goods, as well as for ordering is free of charge for the Client.

6. The Supplier has the right to refuse to fulfill the obligations to supply the Goods under the contract and cancel the order in the event:

a) if within 5 working days from the day when the order was formed, the Customer did not receive payment (in case of choosing a non-cash payment method);

b) if the ordered Goods can not be delivered / delivered to the Client through his fault, incl. If the Client was absent from the time and place for delivery specified in the order;

c) the Customer's delay in the selection of the Goods for a period of more than 5 working days or if the Client refused to accept the goods when the goods were selected.

7. In the cases provided for in cl. B, in section 3.6. Of this Agreement, if the Customer made a preliminary payment of the Goods, the Supplier shall return to the Customer the money paid by him, less the costs of the delivery and return of the Goods to the Supplier's warehouse.

8. The client has the right to refuse to perform obligations under the contract and cancel the order, in the case of:

a) supply of goods of inadequate quality with deficiencies that can not be eliminated within an acceptable period for the Client;

b) the violation of the delivery of goods for more than 10 working days, against the delivery date specified by the Supplier.

9. The parties specifically stipulated that such circumstances as: loss of interest in the Goods by the Customer, changes in the Customer's requirements with regard to the Goods, misunderstanding by the Client of the properties of the Goods at the conclusion of the Agreement and the purpose of its use, is not grounds for terminating and / or modifying the Agreement on the grounds , Stipulated by Article 451 of the Civil Code of the Russian Federation.

Order of the order and payment of the Goods

1. The order of the Goods is carried out on the Site by filling in a special form, with or without registration, or by phone, subject to the acceptance of this Agreement.

Any information indicated by the Customer in the Order is deemed to be reliable and originating directly from the Customer. The Customer bears all risks and damages associated with the placement of unreliable (incorrect) data in the formation of the Order and may not invoke their unreliability in the event of a dispute with the Supplier.

2. The name and quantity of the Goods ordered by the Customer shall be indicated last when placing the order.

3. After receiving the Order, the Supplier, if necessary, coordinates the Order data with the Customer by phone, including the date and time of delivery of the goods. The specified date and time depend on the delivery region and the time required to process the Order.

4. In the event of full or partial impossibility of the Supplier's fulfillment of the obligation to deliver the Goods, the Supplier shall notify the Client by email within 3 working days from the date of receipt of the Order. In this case, the failure of the Supplier to supply the Goods is not considered a violation of the Supplier's obligations.

5. The Customer has the right to purchase the Goods, if any, directly to the Supplier's office (online store smartandsolid.com) at the address: Moscow, Kievskoe shosse, p.2, Building B (territory of the Rumyantsevo business park), Entrance No. 15, Office 401B.

6. The customer pays for the order by any method chosen by him from the offered on the Site.

The goods are to be paid in cash for cash or by bank transfer in the following ways:

  • payment by the payment card at the time of placing the Order on the Site;
  • transfer of non-cash funds to the settlement accounts of the Supplier;
  • use of electronic means of payment;
  • the implementation of a postal transfer to the Supplier's details specified on the Site.

7. If payment by cashless method, the Customer is obliged to indicate the order number, name and cost of the Goods in the payment order.

8. Payment of the Goods by a cashless way must be made in time not later than 5 (five) business days from the date of the Order execution. In the event of non-payment of an order within the prescribed period, the Supplier has the right to cancel the order in accordance with clause 3.6. present agreement.

9. In case of partial payment, the Goods shall be considered paid from the date of making the full amount of money in payment for the entire purchased Goods.

10. Delivery of the Goods ordered by the Customer, if the Customer chooses the non-cash payment method, is carried out by the Supplier only after receiving 100% of the preliminary payment for the order.

11. Payment for the Goods for cash is effected at the time of receipt of the Goods upon delivery or selection of the Goods.

12. In the amount of prepayment, in no case shall any interest be accrued or paid.

Delivery of goods

1. The methods, as well as the approximate delivery time of the Goods sold by the Supplier, are indicated on the Site in the corresponding section.

2. Delivery of the Goods shall be carried out at the address and in the manner indicated by the Customer when completing the Order.

3. The cost of services for the delivery of the Goods is determined in accordance with the tariffs and rules of the Supplier posted on the Site.

The cost of delivery of each Order is calculated individually, based on information about the location of the Customer, the weight of the Goods, region and method of delivery.

4. The Client understands and agrees that: the delivery is a separate service that is not an integral part of the Goods purchased by the Customer, the completion of which ends when the Customer receives the Goods and makes payment for it.

5. The quality of the Goods must meet the requirements usually imposed on the goods of this type. No special requirements for the quality of the Goods are applied, including with regard to special purposes of the use of the Goods.

6. The goods are delivered in the packaging of the manufacturer of the Goods. Packaging of the Goods must ensure its safety during transportation. No special requirements for the packaging of the Goods are applied. The cost of packing is included in the price of the Goods.

7. The acceptance of the Goods shall be made by the Client in accordance with the provisions of the Instruction on the Procedure for Accepting Goods for Production and Technical Purposes and Consumer Goods by Quantity (approved by the Resolution of the State Arbitrazh at the Council of Ministers of the USSR No. P-6 of June 15, 1965) and the Instructions on the Procedure for Accepting Products Production and technical purposes and consumer goods in quality (Approved by the Resolution of the State Arbitrazh at the Council of Ministers of the USSR of April 25, 1966 N P-7) with the features established by this Agreement.

8. The client is obliged to inspect the supplied Goods and accept it at the moment of transfer of the Goods to the Client. In this case, the Goods shall be deemed to be accepted by the Customer for quality in terms of defects that may be detected during the external inspection of the Goods, quantity, completeness, packaging, accompanying documents, assortment, if the Client (its representative) does not claim the Goods at the time of delivery. Confirmation of acceptance of the Goods is the mark of the Customer (his representative) in the commodity and / or consignment note or other document, signed by the Parties when transferring the Goods. After acceptance of the Goods, the Client's claims regarding the Goods shall not be accepted, except for the cases provided for in Clause 5.9. actual agreement.

9. Acceptance of the Goods in quality with regard to defects that could not be established while inspecting the Goods is made by the Client within 10 calendar days from the date of delivery of the Goods. The Customer is obliged to notify the Supplier of the revealed shortcomings of the Goods within a period not exceeding 2 calendar days from the date of revealing the specified deficiencies. In the absence of the Customer's claims in relation to the Goods within the specified period, the Goods shall be deemed accepted by the Customer without objection.

10. In case the Supplier transfers the Goods in an amount that is less than stipulated by the contract, the Customer is obliged to accept the Goods, and the Supplier shall deliver the missing quantity within the terms agreed with the Customer.

11. In the event the Goods are delivered in an amount greater than the amount provided for in the Agreement, the Customer shall be entitled to refuse the acceptance of the excessively delivered Goods, which shall be notified to the Supplier within 3 calendar days from the date of delivery. Otherwise, the Customer is obliged to accept the excess of the Goods, unless the Supplier decides otherwise and pays for it at the price of such Goods established by the Supplier.

12. The Customer shall not be entitled to refuse the Goods delivered with a delay of not more than 10 days.

13. In case the delivery of the Goods is made within the terms established by the contract, but the Goods have not been received by the Customer through his fault, the subsequent delivery is made in a new time agreed by the Customer and the Supplier only after the Customer re-payment for the delivery of the goods, provided that The Supplier did not cancel the Order in accordance with clause 3.6.of this Agreement.

14. The customer is obliged to ensure that his representatives, who are accepting the Goods, have the authority to accept goods and material values ​​and to file claims for the Goods.

In the absence of such powers, the Goods to the Client (its representative) are not transferred, the Supplier's obligation to supply the Goods shall be deemed fulfilled, and the Client undertakes, at the Supplier's request, to pay the cost of keeping the Goods at the Supplier's warehouse in the amount of 1% of the Goods price specified in the specification and / or account , For each day of such storage prior to the date of the actual selection by the Customer of such Goods.

15. The loading of the Goods into the vehicle upon the selection of the goods by the Client shall be carried out by the forces and at the expense of the Client.

16. In the event that the Customer does not select the Goods within the time period specified for delivery, the Goods shall be deemed accepted by the Customer. At the same time, for the storage of the Goods, the Customer pays to the Supplier a fee in the amount of 1% of the cost of such Goods for each day of delay in the sample.

17. In case of delay in the selection of the Goods for a period of more than 5 working days, the Supplier shall have the right to refuse to perform the Contract. In this case, the Supplier shall be entitled to withhold from the prepayment amount or demand payment for the storage of the Goods by the Customer in accordance with clause 5.16, as well as the amount of expenses incurred in accordance with clause 3.7 of this Agreement.

18. The date of delivery is the date of provision of the Goods at the disposal of the Client when the goods are fetched by the Client or the moment of delivery of the goods to the carrier or the communication organization for delivery to the Client.

The risk of accidental loss or accidental damage to the goods passes to the Client from the moment when, in accordance with this paragraph, the Supplier is deemed to have fulfilled his obligation to transfer the goods to the Client.

19. The Customer is obliged to return to the Supplier, without fail, one copy of the commodity and / or consignment note or other document signed by the Parties when the Goods are transferred with the signature of the authorized person and the Customer's seal. In the event that a copy of the consignment note handed over to the Client for a return with the signature of an authorized person and the seal of the Customer will not be returned to the Supplier within 30 calendar days from the date of delivery, the Customer shall be deemed to have received the Goods on the terms contained in the copy of the consignment note or the Supplier's certificate.

Purchase returns

1. In the event of the sale of goods of inadequate quality to the relations of the parties, the rules provided for in Articles 518 and 475 of the Civil Code of the Russian Federation shall apply.

2. The customer who reveals the defects of the Goods notifies the Supplier of the shortcomings of the delivered goods by issuing a statement on the Site, through the Customer's Customer Support Service by phone +7 (499) 110-88-95 or at the Supplier's office at the address indicated on the Site.

The supplier shall replace the delivered goods with the goods of the proper quality within 10 working days at their own expense.

3. In case of impossibility to replace the Goods, the Client to whom the goods of inadequate quality was transferred have the right to demand from the Supplier at his option:

  • commensurate reduction of the purchase price;
  • free of charge elimination of defects in the goods within a reasonable time;
  • reimbursement of expenses for elimination of defects in the goods.

4. In the event of a material breach of the requirements for the quality of the goods and the impossibility of replacing them (detection of unavoidable shortcomings, shortcomings that can not be eliminated without disproportionate expenses or time spent, or repeatedly detected, or manifested again after their elimination, and other similar defects) Shall have the right to refuse to execute this contract and demand the return of the sum paid for the goods.

5. When replacing goods of inadequate quality, a bill of lading for the return of goods shall be drawn up, which shall be signed by the Parties.

Guarantees of the quality of the Goods and Services. Customer's requirements related to deficiencies in the goods and services

1. The supplier is responsible for the defects found in the Goods during the warranty period.

2. Warranty periods for Goods are determined by manufacturers (manufacturers) or the Supplier and are calculated from the moment of transfer of the Goods to the Client, unless another procedure for calculating warranty periods is established by the manufacturer (manufacturer).

3. The Warranty period of 14 (fourteen) days, excluding the day of sales, is established for the Goods for which the manufacturers (manufacturers) and the Supplier do not have warranty periods are established.

Other provisions

1. In the case of force majeure circumstances documented by the relevant authorities, the parties are exempt from the performance of this contract, as well as from liability for non-fulfillment of their obligations under this contract.

2. The parties provide for a dispute settlement procedure. The claim must be sent by registered mail with a notice of delivery or by e-mail to the address specified by the Supplier on the site or to the e-mail address specified by the Customer when placing the order. The party that received the claim agrees to consider such a claim and send a reply to it within a period not exceeding 10 (ten) working days from the receipt of the claim. If there is no response to the claim within the specified period, the claim procedure is considered to be complied with and the interested Party has the right to apply for resolution of the dispute to the court in accordance with clause 8.3. actual agreement.

3. The Parties shall make the utmost efforts to eliminate the arising disagreements exclusively through negotiations. Otherwise, the parties apply for resolution of the dispute to the Arbitration Court of the city of Moscow.

4. The provisions of the Russian legislation shall apply to the relations between the Client and the Supplier.

5. A court's recognition of the invalidity of any provision of this Treaty shall not entail the invalidity of the remaining provisions.

Requisites of the Seller

Limited liability company "Tekhnodor" (OOO Tehnodor)

Legal address: 109544, Moscow, ul. Rogozhsky Val, d. 1/2, building. 1, p. № 7, room. eleven

Actual address: 142784, Moscow, Moskovsky settlement, Rumyantsevo village, Business Park "Rumyantsevo", page 2, building. B, office 401B

Address for sending correspondence by mail: 142784, Moscow, Moskovsky settlement, Rumyantsevo village, cell 16

INN: 7709860810, check point: 770901001, OGRN: 1107746718463

Account number: 407 028 108 000 000 59 277, Bank: VTB 24 (PAO), Moscow

Account number: 301 018 101 000 000 00 716, BIC: 044 525 716

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