Smart work with Smart&Solid equipment
We design, manufacture and deliver high-quality
Manual Tube&Pipe Benders and Metalcraft Tools
+ 7 (499) 110-88-95
Monday - Friday 9:00 A.M. to 5:00 P.M. (Moscow time UTC+3)
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Main pageInternational Delivery and Payment

International Delivery and Payment

How to place your Order

Want to place an order from us but don't know how? We have simplified our ordering process. Here below our 3-step how-to guide for your convenience.

  • STEP 1
    SELECT ITEM & QUANTITY

    Add to shopping Cart.

    Proceed to checkout.

    Fill in the necessary form so we can
    prepare a Quotation for you.

    Confirm your request for the Quotation.

  • STEP 2
    CONFIRM YOUR ORDER & SUBMIT PAYMENT

    We will send you our Quotation and Sales Agreement within 1 business day.

    Please email us back if you agree to the terms and conditions of the Quotation and Sales Agreement and you intended to purchase from us.

    Submit your payment to our bank account and inform us via email about payment date.

  • STEP 3
    TRACK SHIPMENT & GET YOUR TOOL

    Within 2 business days after receiving your payment we will arrange delivery to your nominated address.

    We will provide you with the tracking number so you can track your shipment status.

Payment

Sales agreement: please be informed that in case you wish to place an Order, we will have to sign a Sales Agreement with you, no matter if you are natural person or a legal entity. Payment methods: please kindly note we can only accept bank transfer payments. We cannot accept cash or credit card payments.

We are working on integration of PayPal system and we expect to have it ready by April 2017.

International Delivery

We offer shipping to European Union, North and South America, Middle East and Australia.
We work with TNT Express in order to offer Safe, Quick and Affordable delivery costs to our customers.

International Commercial Terms

We refer to the Incoterms2010 rules published by the International Chamber of Commerce (ICC). The Incoterms rules are used in international trade. These rules are intended to reduce or remove uncertainties between the Seller and the Buyer about costs, risks associated with the transportation and delivery of goods.


  • Export charges, Broker fees and Transport from Russia to destination address are paid by SELLER.
  • Import ditues and broker fees that may arise in the Buyer's country are paid by the BUYER.

Estimated Delivery Time

From To Days
Moscow European Union 1-10
Moscow Middle East 3-14
Moscow North America 2-12
Moscow South America 5-14

Tracking System

Once the Order is shipped, we will send an email which contains the tracking number of your shipment.
You can always track your order shipment status at the TNT web site in Track&Trace section: www.tnt.com

Customs Rules

For your convenience, please consult in advance your local TNT Express office to know if you need to pay import duites, taxes and/or customs broker fee when you import your Order.

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